Frandocs Pre-Opening Manual

The Pre-Opening Manual is a comprehensive resource guideline for a franchised business start up and a wealth of how –to and reference material. The goal in creating this Manual is to enable your franchisee to work as autonomously as possible while setting up his business structure, relying on you, the franchisor for important guidance when necessary. It is designed to be completed by the franchisee prior to attending their training session with you, the Franchisor.

This Manual will assist your Franchisee by providing business resources, making accessible the various web site URLs, phone numbers and addresses and more. Franchisees will be confident and knowledgeable, and better prepared to make informed decisions, resulting in a good staff, satisfied customers and a busy location. By beginning your franchisee/franchisor relationship, in a respectful manor, will help to develop a good long-term working bond.

A great franchise unit does not happen by accident. The Franchisee must be able to make it happen. No matter whether it is a small business location; an owner/operator with or without employee's); or a multi-unit Franchisee with teams of staff members, the rules of good business are the same.

 

                   Manual Writing FAQ’s
 

How does the writing system work?
 

First, a Manual Writing Technician (MWT) will be assigned to the Franchisor (the Client) to oversee their project. The most current version of the manual will be provided as the client begins to work on it, ensuring the client receives the latest edition available. (The Manuals are in a perpetual process of updating and revision for the most current information possible.)

The MWT will lead you through every aspect of the information provided, as well as, guiding you through the placement of information you have already prepared into the manual format. Tips and suggestions regarding the Franchisor’s responsibilities and what they can anticipate as a franchisor are discussed along the way, as each topic is covered and discussed in the manuals.

We try to make the writing process as easy and enjoyable as possible. All of our Writing Technicians are highly trained, understanding and experienced in the manual writing procedure.

How long will it take?

The drum-roll question that everyone asks: “How long will it take to write my manuals?” The answer: “It depends on how much quality time is spent each week on the project.” Most Franchisors are busy running their operations and developing their franchise simultaneously. Therefore, the answer varies by client and is controlled by the client, anywhere from a few months to a year or on occasion, more. Other variables include, how much information has already been prepared, if a writer has been hired, and how quickly needed information can be produced by the client. FranDocs will work at your pace within reason.

What information is included in the Pre-Opening Manual?

The Pre-Opening Manual contains a plethora of beginning business information. From the introduction of your company, organizational chart, and a timeline to basics such as; how to obtain EIN numbers, set up a corporation, find a location, meeting licensing and code requirements (if applicable), employee licensure, software and computer requirements.

 

Through lists of equipment, large and small, inventories and more satisfy the needs of the FDD and Franchise Agreements. Advertising topics from an introduction of your basic PR program, no matter how simple or elaborate, to the Grand Opening Process is covered in detail. A build-out and/or remodeling guide ensures that your franchisee presents themselves just as you have done in your area.

 

This material is covered in approximately 235-245 pages. As a bonus, extensive glossaries are included, enabling your franchisee to untangle the language that can be foreign to them, such as franchising, advertising, insurance or more. The glossaries total an additional 300 pages.