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Franchising Your Business
Frandocs Operations
Manuals
Retail Business, Food Service, Wholesale, Direct
Sales and Manufacturing Operations Manuals with six months No matter what your
business is our consulting Specialists are included with the purchase of the
Operations Manual.
Frandocs Operations Manuals include Six Months of
Consulting by Our Operations Manual Specialists. Our consultants will work with
you on a one-on-one basis to complete your Operations Manual.
Frandocs has created a complete operations manual.
Our manual specialists have taken over 30 years to develop a manual to be given
to new franchisee's and to also be used in corporate operations. The Franchising
Operations Manuals are designed for all types of business including, service,
restaurant, retail, and consulting business. Each client is assigned a Manual
Specialist to consult with them on modifying the manuals to exactly fit their
business.
The Operations Manual is designed to be flexible. It
can be expanded to fit corporate or franchise operations. An operations manual
is critical to any successful franchise, single or multi-unit business.
Pictures can be inserted into the manual to
illustrate your products or menu items. Advertisements for the franchisee's to
run in local papers, yellow pages or magazines can also be inserted, with
coupons. The forms listed are an addition to the manual and can be inserted
where desired. These forms will be used by the Franchisee in day to day
operations. All forms are on CD Rom and can be modified to fit any business. A
sample of the employment agreement form can be viewed by clicking on the button
below.
Consulting: Each client is
assigned a Manual Specialist to consult with on modifying the manuals to exactly
fit their business. The consulting is a very integral part of the Manual
Program. Our specialists will work to develop a specific manual to fit your
business and its' needs.
Pre-Opening Manual :
Pre-Opening Procedures Manual: contains items the new franchisee or business
operator needs to know to launch the business prior to scheduled training in the
new business, includes disk, printed version & consulting.
Personnel :Personnel
Manual: This part of the manual includes details concerning personnel policies,
job descriptions, hiring and training procedures, benefit schedules for
employees, legal methods of job termination for employees, includes disk and
courtesy copy.
Operations: Operations
Manual: gives exact details on how every part of the business must be done,
showing procedures on how to do each individual task, allowing the operator a
full reference on running the business under the guidelines of Corporate
Franchise Management. Includes specific technical operations details relating to
your products and procedures. You will also insert your business name, Logo,
address and phone numbers so that the manual will relate only to your business.
.
It is a known
fact
that it costs six times more to gain a new franchisee then it is to
retain an established Franchisee. In such a
scenario, it becomes critical to keep your customers coming back so you
get repeat business - over and over again. This is why Franchising is so
profitable. You secure a Franchisee and receive ongoing payments for the
length of the contract. Welcome Your Franchisee's: People are more inclined to
engage with a company that makes them feel important and appreciated.
Franchisee's can tell whether you're happy to see them through subtle
gestures, new products and ideas all these things send potent, often
powerful messages to them.
Reward
Franchisee Loyalty: If you can retain
your franchisees, your revenues will increase. As discussed earlier,
research indicates that it costs six times more to get a new Franchisee
versus serving an old one. Therefore, it obviously pays to retain your
franchisee. So the question is, “Are you keeping your current
franchisees' engaged, involved and interested your products and
services?" It does not cost much or take much effort to let someone know
you appreciate their patronage – and are ready to reward them for
staying with your franchise.
Reduce the Risk Factor for them by Providing Ongoing
Service: Each time a potential franchise buyer decides to
seek a new business, they are taking a risk in terms of determining
whether they will have a good experience. If you can provide your
franchisees' with a good experience, you've greatly enhanced their
satisfaction level and reduced their need or desire to go to a newer
business – where the quality of service or experience is unknown. This
will make staying with you less risky and help you retain your current
franchisees' and gain new franchisees'.
Keep an open ear and
learn to look for any signs that your franchisees' aren't happy with
your products or services that your franchise program is providing –
customer satisfaction surveys can play an important role here.
In the long run, a few simple steps, intended to keep you focused on the
needs and wants of your Franchise System, will be very cost-effective.
Frandocs, assists you
in developing your Franchise and keeping your Franchisee's happy and
prosperous.
Signature Franchising
The Signature
Franchising Program is the most complete program available for full service
Franchise Development at an appealing price level. Keep pace with Signature
Franchising Program today’s trends.
Franchising Operations
Manual General Overview of Subjects
The History of your Franchise Company
Contact Information
Services provided by the Franchisor to the Franchisees
Site Approval Franchise Location
Acceptance of Lease for Franchise location
Training, Scheduling
Support for the Franchisee
Outline of Grand Opening Promotions
Ongoing Support, Training, & Updating
Pricing structuring and mandatory pricing
Supplier review and approval
Product Sales and Marketing
Web design, participation and marketing
Overview of Your Responsibilities
Supervisor obligations of the Franchisor
Designates all 210 Markets in the United States, detailing each county and state
for Single Unit and Area Franchise Development Sales. The DMA system is a
nationally accepted standard by all Media. The DMA map is an excellent method of
awarding territories to area developers and multi-unit Franchisee's.